With intensifying newsflow about AI-native solutions disrupting the general SaaS market and contact centre working, the focus on Leaddesk’s journey to become an AI service provider for European contact centres is greater than ever. We think the most important datapoint is ARR, which we expect to rise by 1% q/q in Q4. With our estimates falling and given elevated disruption risks, our fair value range declines to EUR 8-10 (9-13).
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