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Leaddesk: Growth set to continue, but no major steps - SEB

We keep our estimates and fair value range unchanged ahead of Leaddesk’s Q1 report. We believe the ARR continued to tick upwards in Q1, driven by improved momentum for the enterprise segment. While we continue to think emerging AI-enabled solutions will result in less of a need for contact centre workers, we see Leaddesk’s relative position in the SME sector improving.

We keep our estimates and fair value range unchanged ahead of Leaddesk’s Q1 report. We believe the ARR continued to tick upwards in Q1, driven by improved momentum for the enterprise segment. While we continue to think emerging AI-enabled solutions will result in less of a need for contact centre workers, we see Leaddesk’s relative position in the SME sector improving.
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