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We initiate coverage of Leaddesk, a SaaS solution provider for high-volume customer contacting. Leaddesk aims to lead European contact centre cloud adoption by delivering hefty organic growth and being active on the M&A front. Driven by the market cloud adoption trend, we expect an organic sales CAGR of 19% (2021-2023E) that follows the delivered organic CAGR of 22% since 2018. We set our fair value range for Leaddesk at EUR 39-43.
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